This appeared last week.HIT Think How to build portals that entice patients to use them By D’Arcy Guerin GuePublished May 23 2017, 4:09pm EDTThere will always be a segment of your patient population that just isn't interested in using a patient portal. But, over time, most people will want to electronically communicate with their healthcare provider—and they will want an engaging and useful online experience.So what does a patient portal need to succeed?Over time, a portal should become the foundation for more extensive electronic communications between patient and provider—a tiny seedling that will hopefully blossom into a collaborative relationship. So, what functionalities should patient portal tools have to succeed?Perhaps the best approach for many care provider organizations is to follow a progressive strategy, starting with some basics and moving toward a robust tool that enhances the patient/provider relationship.The starter set According to polling data, patients want to...
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from Australian Health Information Technology http://ift.tt/2riWRP8
- TECHNOLOGY AND HEALTH
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